Privacy Policy

Last updated: July 21, 2026

This Privacy Policy explains how Brampton Landscaping handles, uses, protects, and retains personal information provided through bramptonlandscaping.ca and its website forms.

1. Who is responsible for your information

Brampton Landscaping is responsible for personal information handled through this website. Information is used to respond to questions, review properties, prepare quotes, schedule work, provide requested services, and maintain appropriate business records.

Questions, access requests, correction requests, and privacy complaints can be submitted through the website contact form. Choose a privacy-related subject where available and include enough detail for the request to be identified. Do not include sensitive information that is not needed.

2. Personal information you may provide

The information involved depends on how you use the website and what you choose to provide.

Information submitted through forms

• Name, telephone number, email address, and preferred contact method
• Property address or general project location
• Residential or commercial property type
• Requested services, project description, timing, and budget range
• Photos, documents, and other files you choose to upload
• Messages, follow-up communications, quote details, and service history

Technical information created during a visit

• IP address, browser type, device type, operating system, and approximate location derived from an IP address
• Pages viewed, referring page, landing page, dates and times, links selected, and form interaction data
• UTM parameters and similar campaign-attribution information
• Security, error, spam-prevention, and server log data
• Cookie and analytics identifiers when those tools are enabled

General quote forms are not intended for payment card information, government identification numbers, financial account credentials, medical records, or other highly sensitive information.

3. How information is received

Information is received directly when you submit a quote request, contact form, upload, or follow-up message. Technical information may also be created through hosting logs, cookies, analytics tools, spam prevention, security tools, and links used in marketing campaigns.

If you submit information about another person, you confirm that you have authority to provide it and to permit its use for the purposes described in this policy.

4. Why we use personal information

Personal information may be used to:

• Receive, review, route, and respond to landscaping and property-service inquiries
• Contact you about a site assessment, quote, availability, scheduling, or requested follow-up
• Understand the property, requested scope, access, timing, and project conditions
• Provide, administer, document, and improve services
• Operate, maintain, secure, troubleshoot, and improve the website and its forms
• Measure website performance, understand referral sources, and evaluate marketing
• Detect spam, fraud, abuse, security incidents, and technical problems
• Keep appropriate business, tax, insurance, dispute, and legal records
• Meet legal obligations and enforce website terms

We use personal information only for purposes a reasonable person would consider appropriate in the circumstances, or for other purposes permitted or required by law.

5. Consent and your choices

By submitting a form, you consent to the handling, use, and disclosure of the information needed to process and respond to the request. You may withdraw consent for optional future uses, subject to legal or contractual restrictions and reasonable notice. Withdrawal does not affect uses already lawfully made and may prevent us from continuing a request or service.

We do not use a quote request as consent for unrelated promotional email. If optional marketing is introduced, it must use a separate consent process and include an unsubscribe method.

6. When information is shared

We do not sell or rent personal information. Information may be disclosed only as reasonably necessary to:

• Employees, subcontractors, suppliers, or professional advisers involved in reviewing, quoting, scheduling, or completing a requested project
• Website hosting, form processing, email delivery, file storage, analytics, spam prevention, security, backup, and technical-support services
• A successor business in connection with a proposed or completed business transition, subject to continued protection of the information
• Government, regulatory, law-enforcement, court, insurer, or legal parties when required by law or reasonably necessary to protect rights, safety, property, or the integrity of the service

Service providers are expected to use information only for the services they perform and to protect it appropriately.

7. Cookies, analytics, and similar technologies

The website may use essential cookies needed for security, forms, preferences, and site operation. Analytics or marketing measurement tools may also be enabled to understand visits and campaign performance. These tools can receive device, browser, IP, referral, page-view, and interaction information.

You can restrict or delete cookies through browser settings. Blocking essential cookies may affect forms or site features. Browser privacy controls do not necessarily prevent server logs or security processing.

8. Retention

Personal information is kept only as long as reasonably needed for the purpose for which it was provided, including follow-up, service administration, recordkeeping, security, dispute management, and legal requirements. Retention periods vary according to the type of request, whether services are provided, and applicable obligations. Information that is no longer required is deleted, anonymized, or securely disposed of where reasonably practicable.

9. Safeguards

Reasonable administrative, technical, and organizational safeguards are used based on the sensitivity and amount of information involved. Measures may include access controls, limited administrative access, software updates, backups, encrypted transmission where supported, spam controls, and service-provider restrictions.

No internet transmission or storage system is completely secure. Do not use a general website form to send unnecessary sensitive or confidential information.

10. Processing outside Ontario or Canada

Hosting, analytics, form, email, storage, or other service providers may process information in another province or country. When information is processed elsewhere, it may be subject to the laws and lawful access rules of that jurisdiction. We select and configure providers with privacy and security considerations in mind.

11. Access, correction, and privacy complaints

You may ask whether we hold personal information about you, request access to it, or ask that inaccurate or incomplete information be corrected. Identity verification may be required. Access can be limited where permitted by law, including where disclosure would reveal another person’s information, confidential commercial information, or legally protected material.

You may also challenge how personal information has been handled. Submit the request through the contact form with the page, approximate submission date, contact details used, and the nature of the request. We will respond within the period required by applicable law.

If a privacy concern is not resolved, you may contact the Office of the Privacy Commissioner of Canada.

12. Children

This website is intended for property owners, tenants, managers, and other adults seeking landscaping or property services. It is not directed to children, and quote forms are intended for adult use.

13. Third-party websites

The website may link to municipal, regulatory, social, mapping, or other third-party websites. Their privacy practices and content are governed by their own policies, not this policy.

14. Changes to this policy

This policy may be updated when the website, business practices, technology services, or legal requirements change. The revised version will be posted on this page with a new last-updated date. Material changes may also be highlighted on the website where appropriate.